Terms of service

Welcome to ZAINAM. By accessing our website and placing an order with us, you agree to the following Terms of Service. Please read these terms carefully before making a purchase.

1. General Information

Throughout the website, the terms “we”, “us”, and “our” refer to ZAINAM. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by the following terms, policies, and conditions.

We reserve the right to update or modify these Terms of Service at any time without prior notice.

2. Products & Services

All products are subject to availability. We reserve the right to:

  • Limit quantities of any product

  • Modify or discontinue products without notice

  • Refuse service or orders at our discretion

We aim to display product colours and details as accurately as possible. However, slight variations may occur due to lighting and individual device displays.

3. Pricing & Payments

All prices listed on our website are in GBP (£) unless stated otherwise.

We reserve the right to:

  • Change pricing at any time

  • Correct pricing errors

  • Cancel orders affected by incorrect pricing

Payments must be completed in full before orders are processed and dispatched.

4. Orders

Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including:

  • Suspected fraudulent activity

  • Incorrect pricing or stock errors

  • Violation of our policies

5. Shipping

We aim to dispatch orders within the stated timeframe on our website.

Please note:

  • Delivery times are estimates and may vary

  • International orders may be subject to customs duties or import taxes

  • Customers are responsible for any additional customs charges where applicable

Once an order has been shipped, responsibility transfers to the courier service.

6. Returns & Exchanges

Please refer to our Returns & Shipping Policy for full information regarding:

  • Refunds

  • Exchanges

  • Final sale items

  • Cancellations

  • Shipping responsibilities

By placing an order, you agree to these policies.

7. Intellectual Property

All content on the ZAINAM website, including:

  • logos

  • branding

  • product descriptions

  • images

  • graphics

  • website design

is the property of ZAINAM and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

ZAINAM shall not be held liable for:

  • indirect or incidental damages

  • delays caused by shipping carriers

  • customs delays or charges

  • losses resulting from misuse of our website or products

Customers use our services at their own discretion and risk.

9. Privacy

Your personal information is handled securely and in accordance with our Privacy Policy. We do not share customer information with third parties except where necessary to process orders or comply with legal obligations.

10. Contact Information

For any questions regarding our Terms of Service, please contact us:

💌 info@zainam.co.uk